16444

German speaking Guest relation in 5 stars Hotel

Key Responsibilities

•Review arrival lists to welcome guests

•Attend to special guests (e.g. VIPs) and answer their inquiries

•Communicate with guests and following up about any given comments

•Anticipate guest needs and build relation with customers

•Address customer complaints and escalate to Management when needed

•Record information in the logbook daily

•Ensure compliance with quality standards

 

How to apply

Please submit a cover letter and resume with an ID photo to fo.department@ancientsandsresort.com